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In general orders are despatched on the day they are received, however orders placed after 3pm will be posted the next day. At very busy times such as Christmas holidays this may not be possible. Please therefore allow one week for delivery.
Orders are sent second class by Royal Mail. If you chose to leave a comment for the postman to place your package in a safe place or left with a neighbour Humankind Organics cannot accept responsibility for any loss of or damage to the delivery.
International P&P - All Royal Mail delivery charges are based on a weight range and we do not profit from delivery charges, packaging is NOT included in the price you pay.
Please allow up to 21 days for your order to be delivered, during the Christmas holiday this could take longer.
Instructions left in the comments box asking that the delivery be left outside your home will be exempt from any claim for a non delivery refund as anywhere other than your home is not a safe place for your order to be left. Also, our products are natural and do not contain anti-freeze type ingrdedients so on cold days the items could freeze and set, again, we are not liable for this happening if you have left instructions for the items to be left outside. Please only request this option if you do not intend to be away from your home for longer than an hour.
We always encourage our customers to opt for a workplace delivery if you are not at home during the day, please select this option if it is a suitable option for you and your request has been cleared by the head of your company/department. Please give us and yourself enough working days to receive your workplace delivery